Privacy Policy

Ancaster Carpentry (“we”, “us”) respects your privacy. This policy explains what information we collect when you contact us for an estimate or project, and how we use it.

Information We Collect

When you request a quote or contact us by phone, text, or email, we collect:

• Your name
• Phone number
• Email address (if provided)
• Project address and details you share
• Any photos or measurements you send

We do not collect payment card information through this website. Payments are handled directly by e-transfer, cheque, or cash.

How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiry and provide a free estimate
• Schedule site visits and complete the agreed work
• Communicate about project progress, changes, and completion
• Keep basic records required for warranty and tax purposes

Sharing

We do not sell or rent your information. We may share limited details with suppliers only when necessary to order materials for your specific project. We do not share your information for marketing purposes.

Website Forms

If you use the contact form on this site, the information is sent to us via a third-party form service (Formspree or similar). We do not store form data on this website itself.

Retention

We keep project-related contact information for as long as needed for warranty, accounting, and legal requirements, then securely delete or archive it.

Your Rights

You may request a copy of the information we hold about you, or ask us to correct or delete it, by contacting us. We will respond within a reasonable time.

Contact

Questions about this privacy policy? Call or text Kyle at (905) 746-9908 or email kyle@acarpentry.ca.